Privacy Policy
Welcome to Taya (referred to as the "Platform" or "Taya"). We are committed to protecting and respecting your privacy. This Privacy Policy applies to users who are 18 years old and above using our Platform.
The Privacy Policy is written in English (US). Should there be any inconsistencies between a translated version and the English version, the English version will be considered the authoritative one.
The full legal bit
We understand that concerns about the use of your personal data are important to users of social networks. As a result, we have developed this privacy policy (the "Policy") to explain how we manage personal information ("personal data" or "personal information").
This Policy regulates your use of Taya. We advise that you read it in conjunction with our Terms and Conditions of Use (the "Terms"). By accessing or using Taya, you accept this Policy and agree to our collection, storage, use, and disclosure of your personal information as described.
Taya reserves the right to update this Policy at any time, so we encourage you to review it periodically to stay informed about how we handle your information.
By installing, using, registering for, or otherwise accessing the services, you explicitly and knowingly consent to the processing of your personal data in line with this Policy.
IF YOU DO NOT AGREE TO AND ACCEPT OUR PRIVACY POLICY, THEN YOU MUST NOT ACCESS OR USE THE SITE.
The Summary
If you came here from our Terms and Conditions of Use, it is essential to review this Policy. It will detail how Taya manages your personal data, which is important for you to understand. The subjects covered include:
I. What information do we collect
II. How we use your information
III. How we share your information
IV. Your rights
V. Data storage
VI. Security
VII. Cookies and other technologies
VIII. Children
IX. Disclaimer
X. Contact
I. What information do we collect
We collect data when you register and use the Platform. Furthermore, we obtain information you provide from third-party social network services, as well as technical and behavioral data about your use of the Platform. We also gather details from the messages you send via our Platform and, with your permission, information from your mobile device's contact list. More information about the types and sources of data is provided below.
Information you choose to provide
When you register, upload content to the Platform, make broadcasts, or reach out to us directly, you might provide some or all of the following information:
• Registration information, including age, username and password, language, email or phone number, and social media profiles
• Profile information, such as name, social media account details (including nickname, user ID, and profile picture), and profile image
• User-created content, such as comments, photos, videos, and virtual item videos that you upload or broadcast on the Platform ("User Content")
• Payment information, including PayPal or other third-party payment details (when necessary for transactions; we will not store or collect your credit card name, number, or security code)
• Transaction information, including records and history, dates, items, and amounts
• Your phone and social network contacts, with your consent. If you opt to locate other users through your phone contacts, we will access and collect names and phone numbers and match that data against current users of the Platform. If you choose to find users through your social network contacts, we will collect your public profile information as well as the names and profiles of your social contacts.
• Your opt-in settings and communication preferences
• Information from the correspondence you send to us
• Information required to verify an account
• Information provided through surveys or participation in challenges, sweepstakes, or contests, such as gender, age, likeness, and preferences.
To ensure security and deliver the best user experience, we require users to verify their accounts (to confirm that you are not a bot!) and may ask for your phone number or Facebook account. Please be assured that this is solely for verifying your identity. We will not use your phone number for marketing purposes.
Information we gather when you use
Once you've set up your profile and used Taya, you can choose to update details such as your gender, birthdate, and other personal information, though these are optional. We may collect data on how and when you use our services, including your IP address, device information (imei, model, system, MCC), and timezone. Additionally, we gather information about your mobile network (5G, 4G, 3G, WiFi) and mobile carrier. This data helps us estimate your approximate location for displaying and sharing "nearby" users and events. Occasionally, we might allow our staff to use the product for testing and engagement purposes.
When you use our Service, we will access your location, microphone, and phone camera with your explicit consent, and any log files you upload will be saved. This information helps in providing more accurate reporting and improving the Service.
If you contact our Customer Support team at [email protected], we will receive your email address and may track your IP address and the content of your communication to assist with your request. We will keep records of our interactions with you, including any complaints you may have or any lodged against you.
Information we receive from other sources
We may acquire the information detailed in this Policy from a variety of sources, including:
Social Media.If you choose to link or register using your social networks (such as Facebook, Twitter, Instagram, or Google), we may collect data from these platforms, including your contact lists and information about your interactions with our Platform related to these services, provided you grant us permission and consent.
Third-Party Services. We may obtain information about you from external services, including advertising partners, payment processors, and analytics providers. Please note, however, that this Policy does not apply to and does not cover the privacy practices of these third parties, which are regulated by their own privacy policies.
Advertisers, app developers, and publishers (like Adjust, Facebook, Google, etc.) can send us information via tools they use, including but not limited to APIs and SDKs.
As required by law, such as to comply with a subpoena, or similar legal process;
Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
With their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Application Permissions Explanation
We require access to certain system permissions from user device to collect relevant personal information while providing our products and services.
Permission Name: android.permission.CAMERA
Permission Description: Use of the camera
Usage Scenario or Purpose: Allows users to take photos or record videos so they can upload personalized content.
Permission Name: android.permission.READ_PHONE_STATE
Permission Description: Access to device identifier
Usage Scenario or Purpose: Retrieves the device's unique identifier. App uses a quick login method, combined with the device identifier, for secure verification to protect account security.
Permission Name: android.permission.READ_EXTERNAL_STORAGE
Permission Description: Read images and videos
Usage Scenario or Purpose: Allows users to select and upload media files stored onc device, such as photos and videos.
Permission Name: android.permission.WRITE_EXTERNAL_STORAGE
Permission Description: Write images
Usage Scenario or Purpose: Allows users to download and cache images.
II. How we use your information
We may use your information to enforce and uphold our Terms and Conditions of Use, improve our Platform, and customize your advertising experience. Specifically, we might use your data for the following purposes:
1.To assist you in accessing your information quickly after logging in;
2.To store information so you don't need to re-enter it during your visit or the next time you use the Service;
3.To provide tailored content and information, including personalized material, targeted ads, or other marketing formats.
4.To offer, improve, assess, and gauge the efficacy of our Service.
5.To create and evaluate new products and features.
6.To monitor indicators like overall visitor count, traffic patterns, and demographic trends.
7.To identify or address technical problems, handle requests for products, services, platform features, support, and information, as well as for internal processes such as troubleshooting, data evaluation, testing, research, statistical analysis, surveys, and collecting feedback.
8.To automatically refresh the Taya application on your device. Furthermore, Taya or other users might organize contests, special promotions, or other activities ("Events") on the Service. If you choose not to take part in an Event, refrain from using the related Metadata (e.g., hashtags or geotags).
9.Help us detect misuse, deceit, and illegal activities on the Platform.
10.Confirm that you satisfy the age requirements to access the Platform (as required by law).
11.We may use content you share in public sections of Taya for marketing and promotional purposes on our associated websites and products.
12.Combine all information we collect or obtain about you for any of the aforementioned purposes.
13.For any other purposes disclosed to you when we collect your information or with your consent.
III. How we share your information
We are committed to maintaining your trust and protecting your personal information. We will not disclose, reveal, or share your personal details with external parties unless we have your permission or such actions are allowed by applicable laws.
Service Providers and Business Partners
When utilizing the services of our business partners or providers, we may share the types of personal information previously mentioned with these entities to support business operations and objectives. This includes tasks such as research, payment processing, order fulfillment, database management, managing contests and promotions, providing tech services, handling deliveries, sending emails, advertising, analytics, measurement, data storage and hosting, disaster recovery, SEO, marketing, and data processing.
Specifically, for targeted advertising, we use third-party advertising companies to show ads while you use our app. These companies might utilize information about your visits to this and other websites to deliver advertisements for products and services that might interest you.
Within Our Corporate Group
We may share your information with a parent company, subsidiary, or other affiliates within our corporate group to improve service quality. We will take measures to ensure that our affiliated companies adhere to this Policy when managing your personal information.
Succession of business
If there is any transaction involving our business, such as an acquisition, merger, or change in business entity, that is covered by this Policy, personal data may also be transferred to the successor of the business in accordance with applicable laws.
For Legal Reasons
Taya is dedicated to fostering a healthy community and will collaborate with all third parties to protect their intellectual property and other rights.
We may disclose your information to comply with subpoenas, court orders, legal processes, law enforcement requests, legal claims, or government inquiries, and to protect the rights, interests, safety, and security of Taya, the Platform, our affiliates, users, or the public. Furthermore, we may share your information to enforce any relevant terms of the Platform, to pursue or defend legal claims, and to comply with applicable laws at our discretion.
We will also support law enforcement inquiries from both within and outside your country of residence. If we genuinely believe that disclosure is legally required or if we, at our discretion, determine that it is necessary to protect our legal rights or those of third parties, and/or to comply with judicial proceedings, court orders, or legal processes directed at us, we may choose to assert or waive any legal objections or rights available to us.
With Your Consent
We may share your information for additional reasons based on your consent or further instructions from you.
If you use third-party services such as Apple, Facebook, Google, or Twitter to access the Platform or to share your Platform activity, these services may collect data about you, including your actions on the Platform, and may notify your contacts on those services about your Platform usage, in accordance with their privacy policies.
We may share aggregated data with third parties like Facebook, which might include your personal information (though not directly identifiable), along with additional information such as log data, for purposes like industry analysis, demographic profiling, and targeted advertising.
To assist you in connecting with more people on Taya, other users will be able to see the information you post on your Profile, including photos, if you choose the 'Public' access setting. When engaging in public activities on the Platform, please be mindful of sharing personal information. We are not responsible for the information you choose to disclose. The information you provide should align with how much you wish others on Taya to know about you. You can also control the visibility of your information through the "Settings" page.
IV. Your Rights
To the extent permitted by applicable laws, you have rights regarding your personal information that we process, including the rights to access, correct, delete, restrict processing, withdraw consent, request data portability, verify whether we handle your personal information, and review any automated decisions made based on processing. We will not discriminate against you for exercising these rights. However, please note that you can only update your gender information once.
If you wish to exercise your rights related to your personal information, such as correcting or deleting inaccurate information, or any other rights allowed by law, please contact us at [email protected].
After verifying your identity, we will handle your request within a reasonable period and in line with applicable laws. However, we may not be able to fulfill your request if:
• it endangers the life, physical safety, property, or other rights of you or others;
• it could severely impact our business operations;
• it would violate other laws and regulations;
• you do not successfully verify your identity;
• or if we are otherwise legally authorized to deny your request.
V. Data Storage
Taya is a global social app using servers in multiple countries, including the United States. To provide our services, your personal data might be stored outside your country or region of residence. In these instances, we will take steps to ensure that your personal information is managed and stored in accordance with applicable laws.
VI. Security
How does Taya protect my personal information?
Taya has implemented effective and appropriate security measures to safeguard against the loss, misuse, and alteration of information under our control, including your personal data. We utilize strong security practices to ensure the confidentiality of your information, such as secured servers with firewalls. Our technical team at Taya is committed to ensuring the secure operation of our platform.
While we take reasonable precautions to protect against potential security breaches of our website, member database, and records, no website or internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never happen. We recommend that you take measures to protect your personal information (including your password) and ensure that you log out of your account after use.
We cannot guarantee the security of your personal data during transmission to our site; any transmission is done at your own risk. Once your information is received, we have protocols and security measures in place to prevent unauthorized access.
How do you help keep your information secure?
You must not disclose your password to others or share it with anyone. If your password is lost or shared, your personal information could be at risk. In such situations, please reach out to Support via Feedback. Promptly update your password through the "Settings" page. Taya is not responsible for any consequences arising from your failure to keep your password secure, which could violate our Terms and Conditions of Use.
VII. Cookies and other technologies
The Platform is not designed for users under the age of 18. If we find that personal data has been collected from someone under 18 on the Platform, we will remove this data and deactivate the account. If you believe we have collected information from a minor under the age of 18 on the Platform, please contact us at [email protected].
VIII. Disclaimer
Cookies and other technologies
To ensure the application operates efficiently, we may place small data files called cookies on your device. This is a common practice among developers. A cookie is a small text file saved by a website when you visit it. It enables the site to remember your actions and preferences, with the goal of improving your user experience.
You can control whether to accept cookies through your settings or other tools. However, if you disable or limit cookies, you may not be able to access all features or fully enjoy our services, which could affect your overall user experience.
Other technologies
We may incorporate modules from other companies into Taya to evaluate how their services and products are used. For any personal data managed by a third party through such a module, the privacy policy of that third party will apply. We also suggest reviewing their privacy policy, if available.
VIII. Children
You affirm that you have the required legal capacity and rights to use Taya. The Platform is not designed for individuals under 18 years of age. If we find that personal information from someone under 18 has been collected on the Platform, we will remove that information and close the account. If you believe we have collected information from a minor on the Platform, please contact us at [email protected]. We will deactivate the related account(s) and take the necessary actions to promptly eliminate such personal data from our records.
IX. Disclaimer
You confirm that you possess the necessary legal authority and rights to use Taya. The Platform is not intended for individuals under the age of 18. If we discover that personal information from someone under 18 has been gathered on the Platform, we will delete that information and terminate the account. If you suspect that we have collected information from a minor on the Platform, please contact us at [email protected]. We will deactivate the relevant account(s) and take the appropriate steps to promptly remove such personal data from our records.
Furthermore, exercise caution when sharing sensitive personal information such as your religious beliefs and health status in your Profile. While you may choose to include such details when setting up your Profile, such as your sexual orientation and ethnic background, you are not required to do so. Be aware that any photos or videos you upload to Taya could reveal these sensitive personal details. By uploading and sharing this information, you are giving explicit consent for us to process it. You assume the risk associated with this, and if you post content that breaches our Terms and Conditions of Use, we reserve the right to deactivate your account.
X. Contact
Questions, comments, and requests concerning this policy should be sent to [email protected].